In the present era of digitalization, everyone is embracing technology to a great extent. Our customers are now more than eager to try out different and simple means to carry on their day to day business and even their investing.
To look at some numbers, 51% new clients in BA segment were online in FY20 v/s 41% last year. On an overall basis around 40% of clients were online in the BA segment which forms a majority of the overall Motilal Oswal customer base. This in turn makes technology all the more imperative for us and will even play a vital role in managing and growing our business.
            
                Let us look at a few ways in which you can use technology and still grow your business:
                
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                                Review client portfolios diligently – Use our revamped Portfolio Restructuring tool (PR) to make sure that the clients get the suitable returns on their investments.
                            
                         
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                                Review client portfolios diligently – Use our revamped Portfolio Restructuring tool (PR) to make sure that the clients get the suitable returns on their investments.
                            
                         
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                                Manage clients in a focused manner – Each type of client can be pulled online and some easy ways to look at these are below:
                            
                         
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 Key Business Essentials
                            To enhance your business, all you need to do is concentrate on the below actionable with uncompromising discipline to boost your overall online client penetration.
                            
                                
                                    Fact
                                    90% of new clients 
go online in the first
 5 days or they
 don't ever!
                                 
                                
                                    
 New Clients* -Mould them while they're still new
                                    
 100% logins online
                                    Ensure that you give App demo to your newly acquired clients and encourage them to login into the mobile Apps on the same day
                                    *clients acquired in current financial year
                                 
                             
                            
                                
                                    Fact
                                    40% of advisory 
talk time is spent on 
small clients
                                 
                                
                                    
 Small clients* -Where considerable bandwidth of advisor is spent
                                    
 80% revenue from online
                                    Encourage your smaller clients to trade online independently and effortlessly
                                    *clients generated < ₹ 12,000 revenue in last 12 months or as defined by you
                                 
                             
                            
                                
                                    Fact
                                    6 Product Penetration Index (PPI) of world's largest BFSI companies i.e. 6 products sold to single customer
                                 
                                
                                    
 Active Clients* -Ready base to cross-sell/up-sell products & increase wallet share
                                    
100% logins online
                                    Educate your active clients & staff by conducting monthly seminars & engage them to invest in our AI powered online products
                                    *clients traded in the current financial year