Business Growth Drivers

A must do key business essentials

In the present era of digitalization, everyone is embracing technology to a great extent. Our customers are now more than eager to try out different and simple means to carry on their day to day business and even their investing.

To look at some numbers, 51% new clients in BA segment were online in FY20 v/s 41% last year. On an overall basis around 40% of clients were online in the BA segment which forms a majority of the overall Motilal Oswal customer base. This in turn makes technology all the more imperative for us and will even play a vital role in managing and growing our business.

Let us look at a few ways in which you can use technology and still grow your business:
  •   Review client portfolios diligently – Use our revamped Portfolio Restructuring tool (PR) to make sure that the clients get the suitable returns on their investments.
  •   Review client portfolios diligently – Use our revamped Portfolio Restructuring tool (PR) to make sure that the clients get the suitable returns on their investments.
  •   Manage clients in a focused manner – Each type of client can be pulled online and some easy ways to look at these are below:
  • Key Business Essentials

    To enhance your business, all you need to do is concentrate on the below actionable with uncompromising discipline to boost your overall online client penetration.

    Fact

    90% of new clients
    go online in the first
    5 days
    or they
    don't ever!

    New Clients* -Mould them while they're still new

    100% logins online

    Ensure that you give App demo to your newly acquired clients and encourage them to login into the mobile Apps on the same day

    *clients acquired in current financial year

    Fact

    40% of advisory
    talk time is spent on
    small clients

    Small clients* -Where considerable bandwidth of advisor is spent

    80% revenue from online

    Encourage your smaller clients to trade online independently and effortlessly

    *clients generated < ₹ 12,000 revenue in last 12 months or as defined by you

    Fact

    6 Product Penetration Index (PPI) of world's largest BFSI companies i.e. 6 products sold to single customer

    Active Clients* -Ready base to cross-sell/up-sell products & increase wallet share

    100% logins online

    Educate your active clients & staff by conducting monthly seminars & engage them to invest in our AI powered online products

    *clients traded in the current financial year

Now that we have clear actionable of what we can do using digital means, let us also look at the few advantages that it can bring to your business:

  •   Standardized and Seamless Service Experience across all clients.
  •   Continuous client engagement and revenue stream in case of large client base
  •   Engage and build relations with bigger ticket size clients and let technology manage rest of the clients
  •   Speedy executions using Mobile Apps without the need of an advisor and making client self-sufficient
  •   Unbiased and Personalized advice for clients through customized products
Go Digital, Grow Monumental!

To conclude - “Unusual times call for unconventional business methods” and technology is the only tool that can help you grow even more in the coming years

HO driven initiatives to boost YOUR efforts:
  • 1 *LIVE online MIS to track your 3 pillars – traded clients, revenue, turnover in UpperMOSt App/Web
  • 2 Online Brochure to know about all our online offering
  • 3 Dedicated online query desk
  • 4 Continuous product trainings to educate clients on request
  • 5 Demo videos very simple videos on our products in 4 regional languages
  • 6 Targeted communication to educate them on our new products and platforms
To access all Online Reports and client level data:
  •   Login to UpperMOSt Web >> My Reports >> Detailed Report/ Login report
  •   Login to UpperMOSt App >> Click on the Main Menu >> Reports >> Online Business Reports
To access information on New client Contest:
  •   Login to UpperMOSt Web >> BizOps >> Reports >> Operations >> BA New Client Contest >> New Client Contest MIS.

For any assistance, you can reach us at our dedicated Online Query Desk. Phone No- 022-71935302 or drop an email on onlinequery@motilaloswal.com

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